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Congress Plaza Hotel Exterior at night

Hotel Reviews

See What Past Guests Are Saying

The Congress Plaza Hotel & Convention Center has been setting the luxury standard in Chicago since welcoming our very first traveler in 1893. While we’re proud of our rich history and traditions, we take even greater pride in our guests’ feedback. If you’re considering a visit to Chicago, please experience our hotel through the eyes of your fellow travelers by reading the hotel reviews below. 

My fourth stay - and I'm booked for next year!
I am so happy on my annual visits to Chicago, to stay in this historic hotle. Easy public transport options, and very walkable to 'The Loop'. Wonderful spacious room (immaculate decor, huge very comfortable bed, brand-new furniture, refrigerator, fast wifi (complimentary) - and with the stunning view of the Park and the amazing Chicago skyline. Very efficient housekeeping, immaculately clean room. Can't wait to be back in 2020!


Reviewed by Perpetuatraveller

Good Old History!
I love it! When my family travels we are always in search of history. Staying here is amazing. Built in 1893, it is in middle of everything. The lobby; the whole first floor is beautiful, grand, elegant. The rooms are very large and so was our bathroom; very clean. Beds were comfortable. Granted, there are areas that need to be updated to today’s society standards for esthetic reasons, but everything is clean. Me, personally, I get passed all of that because I can see the historical grandeur of the place. I would stay over and over again.

Reviewed by 54dragonfly

We had no idea this hotel was haunted until we checked out. One in our party figured it the night before we checked out. This hotel is a beautiful old place, and in the process of being updated. When everything is done, it will be even better.

Reviewed by lisarae723

A very pleasant stay!!
Our group of 4 had a wonderful time at the Congress Hotel. We stayed in a Lakeview room and the views of the lake, Grant park, and Millennium Park, and Navy Pier were incredible.The room was very clean and neat and we all thought we had received the best value by staying here. We ate at Rafael restaurant 2 nights and that was a great experience too. The staff was helpful and especially the front desk. I took a tour of the ballroom and this hotel is simply incredible with its history and grand room. We will definitely stay here again..

Reviewed by Michael W
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